CONTACT
Contact snow removal that answers during a storm
A phone number that reaches a person, an email that gets read, and a calculator that answers the pricing question without either. Whichever is fastest for you.
- Separate line for snow — storm calls do not queue
- Replies within one business day
- Twelve areas, Ottawa to Arnprior
- No account needed for a price
THREE WAYS
How to contact snow removal here
Different questions have different fastest answers. This is which is which.
Phone
+1 844-498-8364A separate line for the snow service, so a storm call does not queue behind a home services enquiry.
Best for: booking during a storm, anything urgent, or if you would simply rather talk to someone.
Email
snow@blueguard.caRead every business day. Include your address and the driveway size if you already know it and the first reply will have a number in it.
Best for: quotes with detail, commercial properties, anything you want in writing.
The calculator
Driveway size, plan and postal code returns a real range in about twenty seconds. No account, no call, and nothing is sent anywhere.
Best for: the pricing question, which is what most people are contacting us about.
See my price
Contact
BlueGuard Snow Removal
310 Miwate Pvt Ste 100
Ottawa, ON K1R 0E1
Season
November 1, 2026 – April 15, 2027
WHEN WE ANSWER
Hours, and what happens outside them
Snow does not keep office hours, and neither does a route. But being honest about when a person picks up is more useful than claiming 24/7.
Business hours
Monday to Friday, and Saturday mornings through the season. This is when quotes, sign-ups and account questions are handled, and when an email gets a same-day reply.
During an active storm
The phone is staffed outside normal hours while a storm is running, because that is when it matters. Expect a short call — crews are moving and so is the person answering. If you are checking whether tonight will reach the trigger, the public forecast will tell you before we can.
Overnight, no storm
Leave a message or send an email. Nothing is dispatched by a voicemail anyway: season-pass properties go out on the trigger without anyone calling, and a one-time booking needs a conversation.
Response time
One business day for email, faster in practice outside sign-up season. If something is urgent, the phone is the right channel — that is what it is for.
WHERE WE WORK
Twelve areas across the Ottawa region
Ottawa, Kanata, Barrhaven, Nepean, Stittsville, Orléans, Manotick, Kemptville, Carleton Place, Almonte, Arnprior and Carp. If your postal code sits outside them, the calculator will say so plainly rather than quoting you a price we cannot deliver on.
Rockland, Embrun, Casselman, Osgoode, Greely, Riverside South, Findlay Creek and the near-rural edge are quotable at a zone adjustment, but do not have a dedicated route yet. Call and we will tell you honestly whether there is capacity near you.
If there is not, we would rather say so than take a booking we cannot keep. A snow contractor who says yes to everything in September is a snow contractor with a difficult February.
Live service area
- Our branch
- Routes we run
QUESTIONS
Contacting us — common questions
KEEP READING
Before you call
Most questions are already answered on one of these, usually faster than a phone call would be.